Privacy policy

Privacy Policy

Last Updated: June 28, 2026

Welcome to Dorea.

At Dorea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information including your name, email address, phone number, billing address, shipping address, payment details (processed securely through our payment partners), and order history.

We may also automatically collect certain information such as your IP address, browser type, device information, operating system, pages visited, time spent on our website, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use your information to process and fulfill your orders, provide customer support, communicate order updates, improve our products and services, personalize your shopping experience, prevent fraudulent transactions, comply with legal obligations, and send promotional emails or marketing communications where permitted by applicable law.

Payment Information

All payments made through our website are processed securely by trusted third-party payment providers. Dorea does not store your complete debit card, credit card, or banking information on our servers.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your shopping cart, analyze website traffic, and improve our services. You may disable cookies through your browser settings, although certain features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers including payment processors, shipping partners, logistics companies, website hosting providers, analytics services, and marketing platforms solely for the purpose of operating our business and delivering our services. We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to access, update, correct, or delete your personal information. You may also withdraw your consent to marketing communications at any time by contacting us or using the unsubscribe link provided in promotional emails.

Marketing Communications

If you choose to subscribe to our newsletter or promotional updates, we may send information regarding new arrivals, exclusive collections, special offers, discounts, and other marketing communications. You may opt out at any time.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

Dorea

Email: care@dorea.com

Thank you for trusting Dorea. Your privacy is important to us, and we are committed to providing you with a secure and enjoyable shopping experience.